Staff Profiles
Portland Office
Mark Hepner, SRA
Principal
Mark
is a native Oregonian and Portland resident for the past 25 years. He
graduated from the University of Oregon in Business Administration with
major fields of study in Real Estate and Urban Economics, and continues
his education with professional classes and seminars. Mark has over 30
years of appraisal experience and holds the prestigious SRA designation
from the Appraisal Institute. He has been with the firm since 1983 and
co-owner/manager of Portland Residential Appraisals since 1989. Specialties
include complex and high end residential properties, litigation work,
and Central Coast properties. Mark is licensed as a Certified Residential
Appraiser in the State of Oregon and is FHA approved. His interests include
fishing (guiding in Alaska), running (has completed several marathons),
and he enjoys spending time with family on their rural home site near
Portland.
Email
Mark Hepner
mhepner@pdxres.com
Steve Gentzkow, MAI, SRA
Principal
Steve
has been a lifelong resident of the Portland Metro area. He graduated
from Portland State University with a BS degree in Business Administration,
which included classes in Real Estate Law, Principles, Finance, and Appraisal,
as well as continuing education as required for his professional designations
and State licensing. Steve has over 30 years of appraisal experience,
including 5 years as a commercial appraiser, and holds the MAI and SRA
designations from the Appraisal Institute. He has owned and managed Portland Residential Appraisals with Mark since its beginning in 1989. Steve's professional
specialties include high end properties, new construction, appraisal review,
litigation, and North Coast properties. He is licensed as a Certified
General Appraiser and is FHA approved. When not working, he enjoys golf,
fishing, and youth sports.
Email
Steve Gentzkow
steveg@pdxres.com
Richard Galster
Rich has
over 20 years of appraisal experience, as well as over 10 years in the
banking industry in a wholesale, loan origination, and management capacity.
Rich has an Associates Degree in Architecture as well as certificates
in Business Management, Real Estate, Mortgage lending, Management, Marketing
and ongoing Appraisal classes and seminars. He is a past Vice President
of the Oregon Mortgage Bankers Association and was named the Outstanding
Young Mortgage Banker in 1988. Rich's impressive resume does not overshadow
his accomplishments of being a very good appraiser, who serves his clients
well, providing quality appraisal reports in a timely manner. He is often
referred to as 'the nicest guy in the World', is FHA certified and has
the knowledge and experience to appraise most all property types. Rich
enjoys his family, friends, and many outdoor activities, with a special
passion for golf.
Email
Richard Galster
rgalster@pdxres.com
Betsy Johnson
Betsy joined the administrative staff of Portland Residential Appraisals in the summer of 2006. She handles numerous and varied tasks throughout the office, and has recently become “the voice” of Portland Residential, as the title of receptionist has been handed to her. When calling Portland Residential you’ll reach this soft-spoken woman, and may find it hard to believe (as did the rest of the staff) that Betsy is a singer in a local Portland band. Betsy spends much of her free time working toward a Bachelor of Science degree in Interior Design. She also enjoys spending time with friends, family, in libraries and museums, and watching movies and television.
Email Betsy Johnson
bjohnson@pdxres.com
Carla Johnson
Carla joined Portland Residential Appraisals in 2004. Before this endeavor, she spent 10 years with AT&T Wireless Services in various leadership roles. Carla graduated from Western Oregon State College with a Bachelor of Science degree in Social Sciences and a Minor in Psychology. Carla has been a lifelong resident of Oregon. Her knowledge and proficiency makes her a valuable asset to our Portland office. In Carla’s free time she enjoys fishing, watching football and spending time with her husband, new baby, and two dogs.
Email Carla Johnson
cjohnson@pdxres.com
Steve Lindsey
Steve Lindsey has become recently licensed after working with Steve Gentzkow over the past two years gaining broad experience appraising a variety of properties and learning the intricacies of the appraisal business. Steve has been a life long resident of Portland’s east county area, where he currently resides on his small farm. Steve attended Portland State University majoring in education and continues his appraisal education through ongoing seminars and classes. He has 30 years of experience in residential and commercial construction, with the last 20 years as an electrician, a background that is invaluable in the appraisal field. When not working, Steve enjoys spending time with his family, working and hanging out on his small farm, fishing, camping, and being outdoors.
Email Steve Lindsey
slindsey@pdxres.com
Mark Marcus
Mark has been a lifelong resident of the Portland Metro area. He graduated
with a Bachelor of Science degree from Portland State University which
included emphasis in Finance, Real Estate Law, and International Business,
and continues his appraisal education through ongoing seminars and classes.
Mark is a senior appraiser, has been a licensed appraiser in Oregon since
1988, and has been with Portland Residential Appraisals since 1998. Mark is FHA approved
and has the education, experience and knowledge to appraise any residential
property thrown at him. When not working, Mark enjoys numerous and varied
activities.
Email
Mark Marcus
mmarcus@pdxres.com
Ramona T. McAuley
Mona has been with Portland Residential Appraisals since 2004. She started her appraisal career in 1991 with Bank of America in California. She is currently a certified residential appraiser in the state of Oregon, and continues to hold certified residential licenses in the states of Washington and Texas. Mona has the knowledge and experience to appraise most all residential property types. In her free time, Mona enjoys a variety of activities including fly fishing, camping, kayaking, sculling, wine tasting and sailing.
Email
Ramona T. McAuley
mona@pdxres.com
Bruce Morgan
Bruce is a native Oregonian and has a BS from the University of Oregon. He's been married for nearly 30 years to a native of Madrid, Spain and has 2 children (one a graduate of OSU, the other at the U of O), both have recently been granted dual citizenship. Bruce enjoys all sorts of outdoor activities, especially golf, and the beaches of Spain.
Email Bruce Morgan
bmorgan@pdxres.com
Sean Stortzum
Sean has been a licensed appraiser for two years on the Portland staff and is quickly gaining the experience and knowledge of a seasoned professional. Sean comes to the firm from the business world, prior to that he graduated with a Bachelors degree in History from Linfield College in McMinnville, Oregon. Sean played on the school’s football and track teams, and was a State champion sprinter in Washington. Sean’s interests include football, travel, Texas Hold-em Poker and he is a passionate Seattle Seahawks fan.
Email
Sean Stortzum
sstortzum@pdxres.com
Doug Willner
Doug Willner works with Steve Gentzkow as an appraiser assistant gaining knowledge and experience to become a licensed appraiser. Doug’s educational background includes a communications degree from Oregon State University, as well as on going appraisal education classes. He previously worked in the field of customer relations and sales for large Portland companies. In his spare time Doug enjoys activities with his family and enjoys skiing, and various outdoor activities. He is looking forward to gaining additional experience in the appraisal industry, and working on the necessary hours and education to receive his appraisal license.
Email
Doug Willner
dwillner@pdxres.com